Status : Published (Under review)

This standard was last reviewed and confirmed in 2023. Therefore this version remains current.
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Abstract

ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

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General information

  • Status
     : Published
    Publication date
     : 2018-04
    Stage
    : International Standard confirmed [90.93]
  • Edition
     : 4
    Number of pages
     : 59
  • Technical Committee :
    ISO/TC 176/SC 2
    ICS :
    03.120.10 
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Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goals

8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure
10
Reduced Inequalities
3
Good Health and Well-being
11
Sustainable Cities and Communities
12
Responsible Consumption and Production
13
Climate Action

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