About
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Secretariat: UNE
Committee Manager: -
Chairperson (until end 2026):Mr Manuel Otero
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ISO Technical Programme Manager [TPM]:ISO Editorial Manager [EM]:
- Creation date: 2005
Scope
Standardization of the terminology and specifications of the services offered by tourism service providers, including related activities, touristic destinations and the requirements of facilities and equipment used by them, to provide tourism buyers, providers and consumers with criteria for making informed decisions.
ISO/TC 228
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This committee contributes with 36 standards to the following Sustainable Development Goals:
1
No Poverty
2
Zero Hunger
3
Good Health and Well-being
4
Quality Education
5
Gender Equality
6
Clean Water and Sanitation
7
Affordable and Clean Energy
8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure
10
Reduced Inequalities
11
Sustainable Cities and Communities
12
Responsible Consumption and Production
13
Climate Action
14
Life Below Water
15
Life on Land
Joint working groups under the responsibility of another committee
| Reference | Title |
|---|---|
| ISO/TC 289/JWG 4 | Joint ISO/TC 289 - ISO/TC 228 WG: Brand evaluation-Tourism city |
Liaison Committees to ISO/TC 228
The committees below can access the documents of ISO/TC 228:
| Reference | Title | ISO/IEC |
|---|---|---|
| ISO/TC 83 | Sports and other recreational facilities and equipment | ISO |
| ISO/TC 145/SC 1 | Public information symbols, signs and guidance system | ISO |
| ISO/PC 250 | Sustainability in event management | ISO |
| ISO/TC 262 | Risk management | ISO |
| ISO/TC 269 | Railway applications | ISO |
| ISO/TC 289 | Brand evaluation | ISO |
| ISO/TC 304 | Healthcare organization management | ISO |
| ISO/TC 312 | Excellence in service | ISO |
| ISO/TC 324 | Sharing economy | ISO |
Liaison Committees from ISO/TC 228
ISO/TC 228 can access the documents of the committees below:
| Reference | Title | ISO/IEC |
|---|---|---|
| ISO/TC 83 | Sports and other recreational facilities and equipment | ISO |
| ISO/TC 145/SC 1 | Public information symbols, signs and guidance system | ISO |
| ISO/PC 250 | Sustainability in event management | ISO |
| ISO/TC 262 | Risk management | ISO |
| ISO/TC 268 | Sustainable cities and communities | ISO |
| ISO/TC 289 | Brand evaluation | ISO |
| ISO/TC 292 | Security and resilience | ISO |
| ISO/TC 312 | Excellence in service | ISO |
| ISO/TC 321 | Transaction assurance in E-commerce | ISO |
| ISO/TC 324 | Sharing economy | ISO |
| ISO/PC 335 | Guidelines for organizations to increase consumer understanding of online terms and conditions | ISO |
Organizations in liaison (Category A and B)
| Acronym | Title | Category |
|---|---|---|
| AIPC | International Association of Convention Centres | A |
| ANEC | European Association for the Co-ordination of Consumer Representation in Standardization | A |
| EC - European Commission | European Commission | A |
| ECTAA | The European Travel Agents' and Tour Operators' Associations | A |
| EFCO&HPA | European Federation of Campingsite Organisations and Holiday Park Associations | A |
| EU Travel Tech | EU Travel Tech Organization | A |
| GSTC | Global Sustainable Tourism Council | A |
| HOTREC | Hotels, Restaurants & Cafés in Europe | A |
| IAAPA | International Association of Amusement Parks and Attractions | A |
| IATA | International Air Transport Association | A |
| IH&RA | International Hotel & Restaurant Association | A |
| SBS - Small Business Standards | Small Business Standards | A |
| UFI | The Global Association of the Exhibition Industry | A |
| UNWTO | World Tourism Organization | A |
| WFTGA | World Federation of Tourist Guides Associations | A |
| WTCF | World Tourism Cities Federation | A |
| UNEP | United Nations Environment Programme | B |
Organizations in liaison (Category C)
C liaisons participate at the level of a Working Group
| Acronym | Title | Category |
|---|---|---|
| AAUS | American Academy of Underwater Sciences | C |
| ACCT | Association for Challenge Course Technology | C |
| AQUATIL | aquatil gGmbh | C |
| ATTA | Adventure Travel Trade Association | C |
| CMAS | World Confederation of Underwater Activities | C |
| DAN | Divers Alert Networ | C |
| EBA - boating/navigation | The European Boating Association | C |
| EDPA | The Experiential Designers and Producers Association | C |
| EUF | European Underwater Federation | C |
| IAEE | International Association of Exhibitions & Events | C |
| IAPCO | International Association of Professional Congress Organisers | C |
| ICOMIA | International Council of Marine Industry Associations | C |
| IFES | International Association of Exhibition and Event Services | C |
| REEF World Foundation | REEF World Foundation | C |
| RTC | Rebreather Training Council | C |
| WRSTC | World Recreational Scuba Training Council | C |
| Date | Month | Location | TC/SC | Note |
|---|---|---|---|---|
| 3-7 | June 2024 | Marseille (France) | ISO/TC 228 |
* Information definite but meeting not yet formally convened
** Provisional
ISO/TC 228 - Secretariat
Tel: +34 91 529 49 00
Fax: +34 91 310 49 76
Email: info@une.org
Web: https://www.une.org/
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